Privacy Policy

Effective Date: 12th May 2025

Goanytime.in is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or use our website, Goanytime.in. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to improve our services and ensure the best user experience. The information we collect includes:

Personal Identification Information: Name, email address, phone number, and shipping address.
Payment Information: Billing address, credit/debit card details (processed securely via Razorpay, PayPal).
Account Information: Information provided during account registration, including username, password, and preferences.
Order Information: Products you purchase, shipping and billing information, and payment details.
Technical Data: IP address, browser type, device information, operating system, and usage data via cookies or tracking technologies.
Communication Data: Information you provide when contacting us for customer support, including messages sent via email, chat, or phone calls.

2. How We Collect Your Information

We collect your information through the following means:

Direct interactions: When you register on our site, make a purchase, subscribe to our newsletter, or contact us directly (via email, phone, or contact forms)
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Automated technologies: We collect data through cookies and other tracking technologies (e.g., web beacons), which gather information about your browsing behavior, preferences, and device details. This helps us personalize your experience and improve our website.
Payment Processors: When you make a purchase, we collect payment information (processed securely by Razorpay or PayPal).

3. Purpose of Data Collection

We use the personal data we collect for various purposes, including:

To Process Orders: Your personal and payment information is necessary to complete your orders, process payments, and deliver products to you.
Customer Service: We use your contact information to assist with your orders, respond to inquiries, and provide support.
Marketing and Promotions: We may use your email address to send promotional content, updates, or newsletters. You can opt-out at any time by unsubscribing from the emails.
To Improve Our Website: Your browsing data and preferences help us analyze how visitors use our site, so we can make improvements and provide a better user experience.
Legal Compliance: We may use your data to comply with legal obligations, such as preventing fraud, resolving disputes, or enforcing our terms and conditions.

4. How We Protect Your Information

We prioritize the security of your personal data and take several measures to protect it, including:

Encryption: All data transmitted through our website is secured with SSL encryption (Secure Sockets Layer).
Secure Payment Gateways: We use trusted payment processors, such as Razorpay and PayPal, that adhere to the highest security standards to process payments.
Data Access Control: We restrict access to your personal information to only those who need it to perform their job functions. Additionally, we store sensitive data in secure, protected environments.
Regular Audits: We regularly audit our security measures to ensure the protection of user data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (like web beacons, pixels) to improve your user experience, enhance website functionality, and analyze user behavior. The data we collect includes:

Preferences: Language selection, currency settings, and any preferences you set on our website.

Shopping Cart Activity: Items in your shopping cart, which allow us to provide a smooth and seamless checkout process.

Website Usage: Pages visited, time spent on our site, and other behavior for analytics purposes.

Marketing: To help us deliver targeted advertising and track the effectiveness of ads and campaigns.

You can manage cookies through your browser settings and choose to block or delete them. However, please note that disabling cookies may impact your ability to use some features of our website.

6. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with the following third parties:

Payment Processors: We share your payment information with trusted payment providers, such as Razorpay and PayPal, to process transactions securely.
Shipping Providers: We share your shipping information with our delivery partners to fulfill orders.
Service Providers: We may use third-party service providers to assist with our operations, such as marketing agencies, website hosting, and email services. These providers are obligated to protect your data and only use it for the purposes we specify.
Legal Requirements: We may share your personal information if required by law, to comply with legal obligations, or to protect the rights, property, or safety of Goanytime.in, our customers, or others.

7. International Users

While Goanytime.in serves customers globally, we are primarily focused on the Indian market. If you are located outside of India, by using our website, you acknowledge that your personal data may be transferred and processed in India. We do not currently comply with the General Data Protection Regulation (GDPR) or other international data protection laws, but we take steps to ensure that your data is handled securely.

8. Marketing Emails

We may send you marketing emails to keep you informed about our products, promotions, or events. You can opt-out of receiving marketing communications at any time by:
Clicking the unsubscribe link included in our emails.
Contacting us directly via email or phone.
Please note that you will still receive transactional emails related to your orders, such as order confirmations and shipping notifications.

9. Your Data Rights

You have certain rights regarding the personal data we collect, including:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data (subject to certain legal exceptions).
Opt-Out: You can opt out of receiving marketing emails by unsubscribing or contacting us.
To exercise these rights, please contact us at the details below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Email: hostyou87@gmail.com or hostyou87@goanytime.in

Phone/WhatsApp: +91 9647784975